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Faq's
Most Common Reasons for Extra Charges on LTL Shipments:
Bill of Lading (BOL): It is your responsibility to send the Logistics Titans system-generated BOL to your shipper prior to pickup. For standard pickups, truck drivers will not have the BOL when they arrive. If another BOL is used, extra charges may apply.
Re-weigh: If the weight of your shipment is found to be more than what was booked, extra charges may apply. You should always use actual weight when quoting.
Density Change (Re-class): If the density of your shipment is found to be different than what was booked, extra charges may apply. Always confirm the most accurate weight and dims prior to quoting.
Re-consignment: A re-consignment fee may be assessed when the freight is rerouted in transit or when the shipper did not use the Archgate Bill of Lading.
Oversize/Over length: Typically applies to shipments exceeding 12 feet in length once pallets are stacked and loaded into the truck. Any shipments over 6 pallets, non-stackable, send quote requests to [email protected]
Limited Access: An adjustment may be applied if the pick-up or drop off location has limited access. Limited access locations include camps, churches/temples, educational facilities, construction sites, fairs and carnivals, storage units, military bases, mine sites, some government facilities, schools, businesses located outside city limits, rural locations, and farms. Limited access may also include commercial businesses not open to the walk-in public or where an employee is not available to assist with loading or unloading.